Privacy Policy

Collection of Information

Our ability to provide you with comprehensive and quality services is reliant on us obtaining certain information about you. We may request personal and sensitive information (as those terms are defined in the Privacy Act 1988 (Cth)) from you, which will generally comprise, but not be limited to, the following type of information depending on the service you engage us to provide:

• Personal details e.g. name, address, contact details (phone, email), birth date, employment details and history, financial position, family members, identification information and copies of identity documentation; tax file number;
• Credit and debit card information for payment processing purposes;
• Relationship information e.g. names of parties to a relationship, length of relationship, behaviour of parties to a relationship, criminal records, sexual orientation, religious beliefs, financial information;
• Medical information including illnesses, treatments, alcohol and drug test results, psychological and other professional reports;
• Business details including ABNs, ACNs, directorships, financial accounts, constituting documents, business agreements;
• Financial information including details of assets and liabilities;
• Documentation including current and former wills and other estate planning documents, correspondence with others, previous case notes. 

Information About You Provided to Us By Others

If you are referred to us by a third party, such as an accountant, financial planner, mortgage broker or settlement agent then we may ask them to provide, or they may otherwise provide to us, personal and sensitive information about you.

Cookies

Our website uses ‘cookies’ (a Google Analytics service) which are small text files placed on your computer to help our website analyse how it is used. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website use, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

• Google does not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

It is unlikely that any one piece of this information alone will be able to tell us who you are, but it can still considered to be “personal” information and in conjunction with other information we hold about you may identify you.

Use and Disclosure of Information

Any personal information about you collected by Hebden Legal will be used for the following purposes:

• Provision of services you have engaged Hebden Legal us to provide to you;
• Completion of associated documentation and forms;
• To market goods and services which may be supplied by Hebden Legal, unless you inform us not to do so. We note that your information may be automatically uploaded to our email marketing applications.
• To market services of third party providers which may be of interest to you, unless you inform us not to do so.

From time to time we are required to disclose information to other organisations as part of our service to you or to comply with the laws and regulations governing our provision of services. 

We do not disclose personal information to overseas recipients except where required for our third-party services to function properly.

 

Protect your personal information

We take reasonable steps to protect your personal information from misuse, interference, loss, unlawful access, modification and disclosure. In the event you cease to be a Hebden Legal client, any personal information which we hold about you will be maintained in a secure on/ off-site storage facility for a period of at least 7 years 

 

Quality of personal information

We will endeavour to take reasonable steps to ensure that the personal information that we collect is accurate and complete. Please contact us if you feel the personal information we hold needs to be corrected.

 

Access to personal Information

If you would like to access the personal information we hold on you please write to us at our contact details set out below. We will respond to your request within a reasonable time. There are some situations set out in the APP’s where we will not be able to give you access to personal information.

 

Changes to This Policy

We reserve the right to update this policy. Changes will be posted here with an updated effective date. Significant changes will be notified via email or website notice.

Contact Us

For privacy-related inquiries or to report a concern:

• Email: office@hebdenlegal.com.au
• Address: 5/100 Queen Street, Busselton WA 6280